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What Is WaterSense?

The City of Concord has been a promotional partner of the Environmental Protection Agency’s (EPA) WaterSense Program since March 2014. Our partnership goal is to help consumers save water for future generations, reduce energy consumption, and reduce costs on their utility bills. WaterSense pursues to protect our water supply by offering everyone solutions on how to use less water with water-efficient products, homes, and services.

EPA Look For WaterSensePromoting the value of water efficiency is one of the top responsibilities of WaterSense, in coordination with providing tips on how to best conserve water and reduce depletion of water resources. Products that have earned the WaterSense label have been certified to be at least 20 percent more efficient without sacrificing performance and to save the user money in the long-run on water costs. 

Learn more about WaterSense by visiting

Fix A Leak Week

Fix A Leak Week is an annual national EPA WaterSense event held to encourage finding and fixing household leaks. This year marks the 7th annual Fix A Leak Week, which will occur March 16, 2015 through March 22, 2015. 

EPA WaterSense Fix A Leak Week Water General Services

Leaks can occur in the kitchen, bathroom, and even in the yard. Most leaks are easy to fix, such as a running toilet, a dripping faucet, or other leaky pipes around the house. Finding and fixing leaks is simple if you check, twist, and replace! Check for leaks, twist to tighten fixture connections, and replace if necessary with WaterSense labeled models. Another leak detection option is to check your water meter.

EPA WaterSense Fix A Leak Week General Services Water

Check all fixture connections and see if any water is leaking through. Sometimes a tightening is all that is needed. Consider adding an aerator to your faucets (a twist on screen that adds air into the water stream) to save water, without sacrificing the feel of regular water flow. 

Many toilet leaks are caused from the flapper being broken or decayed. The flapper is the piece of rubber that is attached to the toilet handle that allows the water to flow into the toilet bowl from the tank after flushing. If you hear your toilet running, chances are there is a leak. A great way to test if your toilet has a leak, is to place a dye tablet (or a drop of food coloring) in the toilet tank. Do not flush! If the color appears in the toilet bowl after at least 20 minutes without flushing, there is a leak. Be sure to flush after to avoid staining the toilet. Older toilets use as much as 6 gallons of water per flush, while newer water efficient toilets, such as WaterSense labeled models, use closer to 1.3 gallons per flush while still providing equal or superior performance. Upgrading an old toilet with a WaterSense labeled model can reduce water use by 20-60%!

Showerheads can also get old and leak. A showerhead that drips 10 drops per minute can waste more than 500 gallons of water per year! Most leaky showers can be fixed by checking that fixture connections are tight. A simple fix would be to wrap the leak with pipe tape (available at hardware stores). Consider upgrading your showerhead to a WaterSense labeled showerhead to save water, energy, and potentially even money off your water bill.

Garden hoses and irrigation systems should be checked regularly as well, especially after winter to check to make sure there is no damage from frost or freezing. Make sure connections are tight. Use pipe tape (available at hardware stores) to wrap any leaks. 

If additional help is needed, contact a plumbing professional to help repair leaks and possibly replace the fixture if necessary.

Contact Us
General Services

311 North State St.
Concord, NH 03301

Operations Hours:
6:30 a.m. - 3:00 p.m.

Administration Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.

Phone: 603-228-2737
Fax:     603-224-6729
Mon, Mar. 16 - Sat, Apr. 25

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