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Water / Sewer

Water / Sewer Issue Request

Report a concern with our request tracker for any of the following:

  • Water Complaint
  • Sewer Complaint
  • Final Bill / Service Transfer
  • Wastewater Odor Complaint
  • Backflow Device Test Request
  • Hydrant Problem       

Emergency Report
If water is flowing in your basement or flooding the road, please call us immediately at 603-228-2737 between 8 a.m. – 5 p.m. weekdays. Between 5 p.m. - 8 a.m. and weekends, please call the answering service at 603-225-8696 and they will contact us.

Hydrant Flushing

General Services Highway & Utilities Division is flushing City-owned hydrants to maintain water quality and clarity. Water may be discolored and have low pressure for scheduled areas, but is still safe to use and drink. Residents should let their cold water run for each faucet until discoloration goes away. Do not wash any clothes. Visit our street maintenance page for a flushing schedule and more information. 

Sprinkler Spruce Up

Now is the time to spruce up your irrigation system before you start watering for spring and summer. To get started - inspect, connect, direct, and select:

Sprinkler Spruce Up Irrigation Sprinkler System

Visit our WaterSense page and our Irrigation Service page for more information.

Water Usage

Where does our daily consumption of water go?

Daily Water Consumption

Visit the EPA WaterSense website for more information.

Contact Us
General Services

311 North State St.
Concord, NH 03301

Operations Hours:
6:30 a.m. - 3:00 p.m.

Administration Hours:
8:00 a.m. - 5:00 p.m.

Phone: 603-228-2737
Fax:     603-224-6729
Wed, Jul. 16 - Fri, Aug. 15

Mon, Sep. 1 - Sat, Sep. 6

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News Flash
Enter Our Photo Contest!
Submit your photos of Concord to enter our photo contest! We are searching for two photos that best represent our beautiful city. Winning photos will be printed on each side of a Casella truck. Visit to apply! Read on...
General Gazette, Issue 5
Issue 5 of the General Gazette is now available! Read on...
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